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AI Fluency Institution
Practical AI learning

Build your AI capability,
one level at a time.

Start with the foundations, deepen how you apply AI to real work, then learn to design workflows that combine people, AI and automation.

Explore programmesStart with the free toolkit

The principle

You do not need to become an AI expert overnight.

Build the capability in the order that makes it useful: understand the work, improve the workflow, then consider automation.

The learning pathway

WORK → FLOW → AGENT

Each programme develops a different layer of capability. You can begin with the level that best reflects how you currently work with AI.

  1. 01

    WORK

    AI Fluency

    Foundation

    Build the judgement and foundations to use AI effectively in everyday work.

    View programme
  2. 02

    FLOW

    AI Practitioner

    Practitioner

    Move from individual prompts to repeatable AI-assisted working practices.

    View programme
  3. 03

    AGENT

    Workflow Designer

    Advanced

    Design robust human–AI workflows and prepare for responsible automation.

    View programme

Programmes

Three levels. One practical pathway.

foundation4 weeks

AI Fluency

Build the confidence and practical understanding to use AI effectively, responsibly and intentionally in everyday work.

  • Understand what AI can and cannot do in practical work contexts
  • Write clearer instructions and prompts for better AI outputs
View programme
practitioner6 weeks

AI Practitioner

Move beyond individual AI tasks and learn how to apply AI systematically across real work, decisions and repeatable processes.

  • Identify high-value AI opportunities within real work
  • Break complex work into tasks suitable for AI assistance
View programme
advanced8 weeks

Workflow Designer

Learn to redesign end-to-end workflows around AI, automation and human judgement, progressing towards more agentic ways of working.

  • Map and diagnose existing workflows
  • Identify bottlenecks and AI intervention points
View programme

Where should I start?

Start from the way you work today.

You do not need to choose based on job title. Think about what you can already do confidently with AI and what you want to be able to design next.

Start with AI Fluency

I'm using AI, but I want stronger foundations.

Choose this level if your AI use is still mostly individual prompts, experimentation or occasional task support.

Start with AI Practitioner

I already use AI and want to make it part of how I work.

Choose this level if you want to redesign recurring tasks and build more consistent, reusable AI practices.

Start with Workflow Designer

I want to design workflows, automation and systems.

Choose this level if you're ready to map end-to-end work, define controls and explore agent-ready systems.

Compare programmes

See how the pathway develops.

ProgrammeAI FluencyAI PractitionerWorkflow Designer
LevelFoundationPractitionerAdvanced
Duration4 weeks6 weeks8 weeks
FocusIndividual AI fluencyRepeatable AI practiceWorkflow and system design
Outcomes
  • Understand what AI can and cannot do in practical work contexts
  • Write clearer instructions and prompts for better AI outputs
  • Evaluate AI-generated information with greater confidence
  • Identify appropriate opportunities to use AI in everyday work
  • Apply responsible AI principles including privacy, verification and human judgement
  • Identify high-value AI opportunities within real work
  • Break complex work into tasks suitable for AI assistance
  • Design effective human and AI collaboration
  • Evaluate AI outputs and introduce appropriate checkpoints
  • Build repeatable AI-enabled working practices
  • Map and diagnose existing workflows
  • Identify bottlenecks and AI intervention points
  • Redesign workflows around human and AI strengths
  • Define controls, handoffs and human checkpoints
  • Prototype AI-enabled workflows
  • Assess when greater automation or agentic approaches are appropriate

Not ready to choose?

Start by looking at your workflow.

Use the free AI Workflow Toolkit to identify where AI could add value before deciding which capability you need to develop next.

Get the free toolkit