Duration
8 weeks
Learn to redesign end-to-end workflows around AI, automation and human judgement, progressing towards more agentic ways of working.
Programme snapshot
Level
Advanced
Duration
8 weeks
Delivery
Online · Cohort-based
Learning model
Practical and applied
Outcomes
The programme is designed around practical capability rather than simply learning individual AI tools.
Map and diagnose existing workflows
Identify bottlenecks and AI intervention points
Redesign workflows around human and AI strengths
Define controls, handoffs and human checkpoints
Prototype AI-enabled workflows
Assess when greater automation or agentic approaches are appropriate
Programme structure
Each module builds on the previous one, moving from understanding into practical application.
Map how work currently moves between people, systems, decisions and information.
Redesign workflows by assigning the right responsibilities to people, AI and existing systems.
Define where review, approval, escalation and human judgement must remain within an AI-enabled workflow.
Build and evaluate an initial workflow prototype using measurable success criteria.
Assess automation readiness and understand when a structured workflow can progress towards more agentic execution.
Delivery
Duration
8 weeks
Delivery
Online · Cohort-based
Approach
Practical, applied learning
Focus
Real work and workflows
Workflow Designer
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