foundation4 weeks
AI Fluency
Build confident foundations for thinking and working effectively with generative AI.
- Use AI with better judgement
- Write clearer task instructions
AI skills for real work
Learn to think,
work and build with AI.
Move beyond prompts. Build the judgement, workflows and systems to use AI confidently and responsibly in everyday work.
Discover the progression
AI capability
From task to system
01
WORK
Use AI effectively in individual tasks.
02
FLOW
Design repeatable human–AI workflows.
03
AGENT
Build towards responsible agentic systems.
The principle
Automate the work.
Keep human judgement.
The problem
Having AI does not equal knowing how to work with AI.
The advantage comes from knowing what to delegate, how to design the work, and where human judgement belongs.
Our methodology
From using AI to designing how work gets done.
Capability develops progressively. First the work, then the workflow, then the system.
- 01
WORK
Work better with AI
Build AI fluency: think clearly about tasks, prompts, quality and responsible use.
- 02
FLOW
Design the workflow
Turn repeatable work into designed human–AI workflows with clear inputs, checks and outcomes.
- 03
AGENT
Build intelligent systems
Progress to agentic systems that can plan and act within deliberate boundaries and oversight.
Human judgement remains part of the system at every stage.
Programmes
Choose where to start
A progression from individual fluency to workflow design—built around practical outcomes, not tool hype.
practitioner6 weeks
AI Practitioner
Apply AI across real work, moving from isolated prompts to repeatable working practices.
- Redesign recurring tasks
- Build reusable AI practices
advanced8 weeks
Workflow Designer
Design robust human–AI workflows and prepare for agentic automation.
- Map end-to-end workflows
- Define controls and handoffs
What changes
Build capability that lasts beyond the next AI tool.
The goal is not simply to learn more prompts. It is to develop the judgement and working practices needed to use AI well as tools continue to change.
01
Think with AI
Know when AI adds value, how to frame the task and how to evaluate what comes back.
02
Design the work
Move beyond isolated prompts and turn repeatable work into intentional human–AI workflows.
03
Use AI responsibly
Recognise where verification, oversight, privacy and human judgement need to remain.
04
Build systems
Progress from individual AI use towards workflows, automation and responsible agentic systems.
For organisations
Build workforce capability, not scattered tool adoption.
The AI Workforce Accelerator helps teams identify valuable use cases, redesign workflows and establish responsible operating practices.
Explore the accelerator01
AI fluency
02
Use-case discovery
03
Workflow redesign
04
Responsible adoption
Free resource
Start with the AI Workflow Toolkit.
A practical starting point for examining how you work today and identifying where AI could improve the workflow.
- A practical framework for assessing AI-ready work
- Prompts for identifying workflow opportunities
- A starting point for moving from task to workflow
Free to download. No marketing consent required to receive the toolkit.
Toolkit
AI Fluency Institution
AI Workflow
Toolkit
A practical framework for moving from AI-assisted tasks to intentional workflows.
01WORK
02FLOW
03AGENT